Thursday, July 17, 2014

Link UP To The Informative, Enlightening and Inspiring Articles I've Been Sharing on Social Media!

"Be not afraid of growing slowly, be afraid only of standing still." ~Chinese Proverb








Good Morning Folks,

 In between posts here, you'll find me on LinkedIn and Twitter sharing all the love and knowledge I can find because everybody is a work in progress and knowledge is power. 

 Personally, I can never get enough of it. Please stay tuned to our fast-moving world, to keep your skills polished or relevant. Especially our managers— so many great articles with the latest thinking on leadership given the challenge managing four different generations of workers all at the same time.

 Don't get left behind in you careers. 

 Friend me on LinkedIN HERE and Twitter HERE.

A sampling of my LinkedIn feed follows. Last month we had an incredible 63,000 views and 2000 likes and this month at half time we are already ahead of that!

 And have a super GREAT day!

 Hugs all around,








Mitch Weiner 
Chief Happiness Officer


Don't think personal branding matters - see why you could be killing your career as a result of this ignorance.... http://ow.ly/z9olq

Posted by at No comments:
Labels: , , , , , , , , , ,

Wednesday, July 16, 2014

Shout Out Wednesday: Kudos To The Best Outsourcing Team On The Planet

"You were the first ones in office and last to leave, and you did it all with a smile. It is always such a pleasure to work with such a hard working & well organized team."





Good Morning Folks,

 As FSO continues its expansion nationally, we remain focused on the people and constantly raising the bar to (re)IMAGINE™ the way to go to business - ensuring we deliver the very best experience to our clients and employees. 

 We believe people make or break the success of an organization. FSO hires for character, desire and attitude and then takes better care of that individual than one could ever imagine. We take care of our people and in turn, they take care of you.

 Our clients love what we are doing for them. When they take time to write like this after months of being let down by their former suppliers, it is testament to what I've been saying all along: At FSO, our difference is people. They bring a passion for hospitality and service that just can't be faked or duplicated.  

 Hear it direct from our client's mouths:

Abby Pfaffman, Parsons Brinckerhoff
"I wanted to thank you very much for sending Abby our way. She has been an excellent addition to my team. She is always, ALWAYS pleasant and helpful and you almost never see her without a bright smile on her face. She’s very professional and always here early. I couldn’t ask for more. Thank you!"


Andrea Karabetsos, Capco
"Thank you all for last night!!!! Such a success - Ulysses was so accommodating and everyone had a great time!!!"

Anthony Seales, Univision
"Hola Pedro, Seriously have to say that I am very amazed by Anthony’s great personality and always looking for ways to help everyone on the floor. Even in the most little things he will think of a solution and help out.  Thank you guys for being so amazing!"



Ausberto Falcon aka “Ozzie”, Capco
"A message to brighten your day! Thank you for all that you do to make our work experience pleasant. Happy Hump Day!"


 Brittney Weaver, Director and Mid-Atlantic HR Generalist
"Kim, I just wanted you to know that I am sooo impressed with Brittney Weaver. She joined me for the Pittsburgh ALA show today and she amazed me. She was outgoing, had a great talk track about FSO, told her story to lots of people and was downright fantastic! Thanks for sparing her and allowing her to share the FSO greatness. Brittney really is a great asset to FSO. We may need her to sell on Pittsburgh too!"


 
Brennan Becker and Andrea Karabetsos, Capco
"As much as I would have loved to sit and watch the game, I had to get back to work. I just wanted to give you two thumbs up for another excellent turn out with your event. Everything looked amazing! It is such a pleasure seeing everyone get together for the kickoff! Thank you!"

Jennifer Elgart/Talent Acquisition/ Capco
 (Capco Team **2 Kudos in 1 month**)
"I just wanted to thank all the wonderful members of our FSO team!

 Facilities- Once again you all did an amazing job helping me with the all day NALT meeting yesterday as well as setting up and working the huge Town Hall last night (I believe we had 140 people show up!). You were the first ones in office and last to leave, and you did it all with a smile. It is always such a pleasure to work with such a hard working & well organized team.

 Taylor, Talmas & Luis- thank you for manning the helm and running the Town Hall's AV system last night. It is not an easy job juggling all the moving parts of our Town Halls and you did great job!

 All of your help is always greatly appreciated. These events would not have gone as smoothly without each and every one of you! Thanks FSO and everyone involved. "
Patrick Gormley/ COO/Capco
"Thank you to you and your team for helping all of us during our time there. You have a wonderful office and everyone was so kind. The two catering companies were great and the food was very good. Do you happen to have the receipts for both? I need them to expense. The meeting went very well and I could not have done it without you. Thank you again and I hope to see you all again soon."

Delilah Camejo, HQ Informationalist
"Natalie Harvis sought me out to especially let me know that Delilah Camejo has done an amazing job in helping her to prepare for a client breakfast that she is having tomorrow. She showed me an event template that Delilah had gone above and beyond to create and she complimented her personality and had nothing but amazing things to say. She definitely deserves a kudos! Thank you!"
Informationalist, FSO HQ
"The front desk took care of 45 crazy lawyers over 3 days of intense interviews—GREAT JOB BY WHOLE TEAM."


 Isaias Rodriguez, Accounting
"I wanted to take yet another minute to openly acknowledge Isaias Rodriguez in public forum for his dedication and due diligence for taking great strides and achieving great progress in getting FSO up to speed with their past due balances. I am fully aware of all the hard work that he has personally invested in this project. Be assured that his efforts have not gone unnoticed or unappreciated by all of us here at React, especially myself. I stand and applaud Isaias for his tireless efforts. Many, many thanks my friend!!
Jonathan Ramos, Capco
"Sometimes it the little things that makes a hectic less crazy.  Thank you for making my Wednesday even better."



Jonathan Rivera, Unicredit
 "I wanted to thank you for letting John help us in the event yesterday. He went beyond and above the call of duty in supporting us and I received a lot of comments about the positive impact his presence made last night."
Kellyanne Iselin, Brother International                                                                           
"Outstanding Service!  I just wanted to take a minute to let you know what an outstanding job Kellyanne Iselin did in supporting a series of BMG Marketing meetings yesterday …BMG Marketing was conducting P-touch agency presentations in the Nagoya Room yesterday and we needed a little extra help to keep the meeting schedule running smoothly – Kelly just walked into the building, and didn’t even get a chance to settle in for the day, when we briefed her on the attendance schedule but she was not fazed by the sudden download of directions … instead she stepped up and took control of the situation. 

 She greeted all of the agency visitors and welcomed them to Brother, she guided them into the meeting room, offered them coffee and water, and checked on them periodically to ensure they had everything they needed for their presentations - after each group concluded, she elevated the level of service even further by straightening up the room and getting everything in order for the next session. 

 She was amazing …This may not sound like a big deal (and my explanation is overlooking many of the other details that she cared for behind the scenes), but she performed this service without being asked and took ownership to ensure the meetings ran smoothly and that our guests felt welcomed … her attention to detail made the meetings run without incident.I did not expect this level of assistance – it was truly above and beyond expectations and I thought it was important to recognize her commitment to excellence – she definitely put the customer first."
Manifred White and Whaylon John, Ogletree, NY
"Seriously, I have to tell you that Whaylon is awesome and doing such a great job!!  On top of that, Manny is fantastic!! He’s that kind of “old-school gentleman” you just don’t see any more and doing a great job, as well. What a terrific addition to our office!!!"


Neuberger Team
"I just wanted to send a huge thank you to you and your team for all you did to help Jackie’s breakfast run smoothly!  We truly appreciate the team’s early morning efforts.  From all accounts, the event was a great success. Thanks so much for everything!! J"

Razelle Townsen, Capco
"Just wanted to make sure we give a shout out for a great job tonight. The place looked great, food was on point and thanks for taking the initiative to get more beer!!!"




Rene Mata and Ralphy Mata, Liquidnet
"Just wanted to let you know what an awesome job your team did here at Liquidnet. This was Rene and Ralphy Mata’s first time creating a “theme” for Friday Lunch.  They printed posters, created a video slideshow and bought items to raffle to Liquidnet employees all centering around the start of the Fifa World Cup Tournament."

 "They did an amazing job creating the event and staying within an established budget! A huge “thank you” to them for making the Liquidnet Experience something really special today!! You should be proud to have them on your team, I know I am. J"




Regina Zakai, Brookfield
"Just a note to say thank you for all of help with arranging for our team to work downtown last Saturday. You were a great help. Have a good day."

Robbie Miller, FSO Office Services
"Kudos for Robbie Miller… He was thrown into a site to provide coverage at the last second today and did a great job, the client was impressed :)"


 Saleem Abdullahi, Capco
Esther Torres has thanked you through CapInTouch. 


"Thank you Saleem for all your hard work!"



 Shalaine and Chelsea, Corporate Trainers
"Just wanted to take an opportunity to say thanks for a great training today Shalaine. You and Chelsea are doing a great job of keeping us in the field as up to date with the   latest information to help us do our jobs more efficiently. Mario, once again thank you for allowing me to be a part of this training by extending the invitation. Much appreciated. Have a great rest of the day everyone. "


Wendy Loyola and Evelyn Franco
"I wanted to send you a quick “thank you” for all your help organizing this meeting. Everything went smoothly - the IT support, the food, etc. – thanks to you. I do appreciate it, so a big “THANK YOU” for all your help!"


Jenna, Padre, and Matthew, HQ Office Services
"I just wanted to take a moment to say a big “Thank You” to you all. Whether it’s a small request, helping the ladies room smell extra fresh, an extra set of hands to hold a tray or a smile every time I see you, each one of you makes HQ a better place to work every day."

It's clear from these kudos that everyone on the team knows their position and role and they work in harmony to execute greatness. That is what FSO is all about – a perfect harmony of perfection and greatness.    

 Great people like those featured above today want to be part of FSO as clients and employees because we are passionate and we CARE about what it means to be there for them.

 Thanks fort taking the time to write to me about these gifted employees. I am always eager to hear more about how we are doing.
Have a GREAT day as I look forward to seeing all of you soon.








Mitchell D. Weiner
Chief Happiness Officer

..................................................................
"None of us is as smart as all of us." ~~Ken Blanchard
..................................................................

Posted by at No comments:
Labels: , , , , , , , , , , , ,

Tuesday, July 15, 2014

Ted Tuesday: "You've Got To Find What You Love,"Jobs says

"Hands down the best career talk ever given. EVER! Jobs urged the Stanford graduating class of 2005 to courageously follow their heart and intuition, just as he did. He encouraged them to give their inner voice a chance and not suppress it by giving in to others' opinions."





Good Morning Folks,

 Today we revisit one of the most memorable and classic speeches ever— one that Steve Jobs gave to a group of graduating young students from the University of Stanford beginning a new journey of their lives: How to Live Before You Die (& not spend your life hating what you do)

 I believe this is hands down the best career talk ever given. Ever. I’ve watched it over a dozen times. Not originally a TED talk, but now one of their top videos. This commencement speech garnered over 8 million views in a single day on YouTube, the day after Jobs' death. As I write this post, the speech now has over 15 million views.

 Drawing from some of the most pivotal points in his life, Steve Jobs, chief executive officer and co-founder of Apple Computer and of Pixar Animation Studios, urged graduates to pursue their dreams and see the opportunities in life's setbacks -- including death itself -- at the university's 114th Commencement on June 12, 2005.

 "You've  got to find what you love," Jobs says

 What was so special about Steve Jobs' words that day which made a lasting impression on many? It was straight from the man's heart. And secondly, there was much to reflect upon in terms of the embedded message encouraging youngsters even today to achieve their best.

 In his three part speech, Jobs talked about how one's past can influence one's future, stumbling upon both love and loss and coming face-to-face with death. Jobs shared many personal moments from his life right from when he started as a college student till the day he discovered he had cancer. 

 Jobs narrated his experiences when he had dropped out of college and so didn't have a dorm room. He slept on the floor of friends' rooms, returned coke bottles for 5 cent deposits to buy food and walked 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. He wanted to convey that the past had an important role to play in his present.

 Jobs continued to talk about how he was fired from Apple, which was the biggest turning point of his career. Being jobless for a few months, Jobs thought it was all over until his perspective changed and he began to see this as an opportunity. He went on to start NeXT and Pixar, and during this time Jobs also fell in love with Laurene, whom he eventually married. In turn of events, Apple bought NeXt and Jobs returned to Apple, a move he never thought would've been possible.

 Jobs urged the Stanford graduating class of 2005 to courageously follow their heart and intuition, just as he did. He encouraged them to give their inner voice a chance and not suppress it by giving in to others' opinions.

 Here's Steve:


Full  of Steve Jobs' address

The sprit of Steve Jobs is very much alive today at FSO as we consistently strive to help our clients discover and (re)imagine new and better ways of doing business.

 Every day, people search for something that motivates them. Things to get them out of bed, things to get them pumped up, things to help them make it through the day and so much more! What a great thing to be able to say about your job!

 As in the locations that I am lucky enough to visit this week, each site employee, YOU, are the FSO difference! You're commitment to service, to exceed the client’s expectations, to notice that detail, to have that SKIP, FIRE, TWINKLE is uniquely FSO.  

 The employee and client lovefest could not be stronger and I could not be more fired up!!

 Thanks to NDTV for their inspiration putting this together and most of all to you for listening.


Have a GREAT day. Love LIFE!








Mitchell D. Weiner
Chief Happiness Officer

.....................................................................................
"If you resist change, you fail. If you accept change, you survive. 
If you create change, you succeed" ~~Mike Schlappi
......................................................................................



Posted by at No comments:
Labels: , , , , , , , , , , , , , , , , , , ,

Monday, July 14, 2014

FSO = Hospitality = YOU

"Thanks to all our employees for NEVER settling for mediocrity. Your smile, your enthusiasm and your hard work is what makes my vision come alive at FSO."





Good Morning Folks,

 It's Monday and a new day, new week and a whole new opportunity to do great things. 

Today visiting Atlanta, like I do every day, I go on appointments and hear how the prospect thinks all outsourcing companies are the same. That's right, the market thinks we are the same! No way... The only thing we have in common with our competitors is the word “outsourcing.” Everything else is different! That difference is YOU, our folks! Yes, YOU the person on site and the person supporting the site.

 Every site employee, YOU, are the FSO difference! Your commitment to service, to exceed the client expectations, to do just that little bit more, to be more professional, to have that better idea, to notice that detail, to take action when no one is watching. YOU make this company the best outsourcing provider in the business. YOU are the reason we have nothing in common with our competitors. YOU are the reason we have experienced Galactic Growth!

 Thank YOU for doing the little things that make a big difference at our client sites and for supporting our client sites. Thank YOU for fueling the FSO passion. Thank YOU for waking up every day and realizing that today is a great day to serve our clients and stretch just a bit farther. 

Yes we have work to do. But we are a less than four year old start up company that has taken the market by storm, yet has only just begun. The future is so so bright.

Make this Monday the beginning of the best week of your life, professionally and personally. Put your mind right and know that if you do the right things, great things will happen. The past is the past and cannot be changed. Today is a new day, go effect your future. Go impact tomorrow.

 Tom Peters said the difference between a good and great manager is 5 minutes. That 5 minutes was the extra time spent getting things right, thinking through an opportunity, organizing, etc... Be great and take the 5 minutes to write the extra email, respond to that question better, think through that problem and make that one more call.

 The love running throughout this company is infectious so… take it personally because FSO is about hospitality and hospitality begins with YOU!

 Have a GREAT day as I look forward to seeing all of you soon.

Hugs all around,







Mitchell D. Weiner
Chief Happiness Officer

..........................................................
"Millions saw the apple fall, but Newton asked why" 
— Bernard Mannes Baruch
...........................................................
Posted by at No comments:
Labels: , , , , , , , , , , , , , , ,
Subscribe to: Comments (Atom)
About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email