FSO: Built For The Future

"The power of FSO has ALWAYS been our people and your belief in my vision. FSO, as a company will never be a follower. Look how we can innovate when we all share our collective intelligence, passion and belief in the outcome!"

Good Morning Folks,

I am so happy it is Daylight Savings Time!! Warm weather and melting snow.... Yay!!

We are continuing to build our infrastructure to ensure that we are Built for the Future. Sharon and the entire finance team have worked tirelessly behind the scenes to get our profits and cash processes and procedures in place, sales has a new playbook. Tom and the IT Team have implemented Salesforce, created BlueSky to give our clients more flexibility and mobility into the insights of running their businesses, and are working on many other exciting technology solutions.

People Solutions led by Kim  and with great assistance from Missy, Chelsea, Shalaine, Ethan, Don, Lori, Eddie, Brittany, Travis, Sabrina, Shantelle, Dominique, are turning out great programs from Future Leaders to CHO Breakfast to "the Box"

As a growing company, it is important for us at HQ to hear all your questions, comments and concerns so that we can better support the field. With that being said, the People Solutions team are asking you to keep your suggestions coming! We don’t know what we need to fix or improve unless we open our ears and eyes to you – the field! So we created "The Box". There are two options allow you to either send in a suggestion with your name attached to it OR anonymously!**

We are constantly asking our employees (YOU) for your opinions and thoughts because we CARE and we want you to know you have a voice. We value and appreciate each and every one of our employee’s suggestions & you can help us to create the happiest place to work. We want you to talk to us and share with us - your thoughts, your successes, your worries, your dreams, etc. What training do need and want to make you more successful and make our clients feel that WOW! factor? 

We all too often get hung up on what is NOT working rather than what is; or those damn potholes that seem to never get fixed because we don't see the bigger picture. I have been humbled, proud and excited to see what the power of all of us brainstorming together has recently created.  

The FSO culture is our differentiator, and one that I am so proud of! As I travel the field it is so great to see and experience all of our awesome employees who truly demonstrate the FSO spirit of hard work, dedication, and loyalty with the skip, fire, twinkle, and smile that is expected. Great job and Thank You!

The power of FSO has ALWAYS been our people and your belief in my vision. FSO, as a company will never be a follower. Look how we can innovate when we all share our collective intelligence, passion and belief in the outcome! 

In case you missed it here are links to two important communications we released last week.

We have great stories in the February Newsletter featuring our profiles of our rising starts and account wins at Voya, Nixon Peabody (the 69th largest law firm in the United States) and the competitive displacement at Medimmune."  READ all about it HERE! 

Since the early 1990s, ceo profiles by Jeff Zbar in Advertising Age, Entrepreneur, Inc., Business Journal, and the South Florida Sun-Sentinel are legendary, Jeff recently sat down with me for an extensive interview to discuss FSO's rapid growth and how we are driving towards a prosperous future with a personal, passionate and productive culture and a focus on creating jobs and career opportunities for the "hourly demographic" that others have left behind. READ all about it HERE!

As we enter this new and critical business week, lets remember to stay focused, united as a team and 100% positive that we will achieve success. If you believe it, you will achieve it! 

Have a GREAT DAY! 

Mitchell D. Weiner
Chief Happiness Officer

.....................................................

 "None of us is as good as All of Us!"

~~ Ray Kroc 

........................................................

Inspire ME Friday: As The Snow Goes, March Comes In Like A Lion. Are You A Lion?

"An army of sheep led by a lion would defeat 

an army of lions led by a sheep"

Good Morning Folks,

It's freezing in New York City, but sunny and beautiful. I think that's it for the snow. Yay. 
Every Friday I share an internal communique from one of our esteemed employees. Today Michael, currently a Business Operations Manager and the newly elected President of our Future Leaders Program has the microphone. Michael over to you...

Greetings from the office of the President! Your newly appointed FLP President that is. I can't express how honored I feel to have been elected as the President of the Future Leaders Program. I am so committed that I am planning to redesign my office into an oval, have two American Flags behind my desk and my staff now wears all black with sunglasses and earpieces at all times. Any chance I can get an intern?? Joking, totally joking. My staff doesn't wear black. 

In all seriousness, when I stared with FSO almost three years ago, I never could have imagined being given the opportunity to help lead this great company of ours forward by providing training and mentoring to 86 of our best and brightest. How cool is that? What other company cares enough about it's employees to create a program that will allow it's employees to grow and advance? If that isn't enough, the program will also perform community outreach. 

We will use our talents to not only help FSO grow, but to help others as well. There is a board of ten highly motivated, Personal, Passionate, and Productive FLP members, myself included, that are tasked with running this program and will ensure that this program, and it's participants are a success. There is so much talent involved, I can't wait to get started. We are going to sweep across FSO Nation like a winter storm. Too soon? 

Well, we can all take comfort in the fact that it is now March and spring is on it's way. They say March comes in like a lion, which reminds me of one of my favorite quotes: 

"An army  of sheep led by a lion would defeat an army of lion led by a sheep" 

I have always believed that this means that a strong leader can make all of the difference. It elevates the significance of a leader and the impact he or she can have on a group. Are you a strong leader? Do you hold your daily huddles? Do you have the three P's? Do you own your client?   Start off March the right way and come in like a lion. Represent FSO with Confidence, Knowledge, Professionalism and Smiles and a Spark. Love your employees. Exceed your client's expectations.  Be fearless. As Franklin Roosevelt once said "The only thing we have to fear, is fear itself" 

Be One Team, One FSO Family. In the words of George W Bush, "We will not waver, we will not falter, we will not fail".

Mike you are terrific. MAZEL TOV. And bravo. Perfect President. 

Be safe out there today. Have fun. Have a great day and a great weekend and enjoy the extra hour of warmth and daylight on Sunday.

Have a GREAT WEEKEND!

Mitchell D. Weiner
Chief Happiness Officer

.........................................................................................

"If you look at what you have in life, you'll always have more. 

If you look at what you don't have in life, you'll never have enough" 

-Oprah Winfrey

............................................................................................

A Big Thank You To These Notable Readers of MitchWeiner.com:

Access Staffing, Adecco Usa, ADP, Akin, Gump, Strauss, Hauer, & Feld, Albert Einstein, College Of Medicine, Amazon Corporate, American Express Company, American Honda Motor Company, American University, Amgen, Amster Rothstein & Ebanstein, Anchor Associates Group Inc, Angelo, Gordon & Co., Anne Arundel County Govt, Aquantive, Arent Fox Llp, Arhus, Kobmandsskole, Arrowhead Aea, Ascena, Asrc Federal Holding Company, Atkina, Llc, Aurelius Capital Management, Automatic Data Processing, Automattic, Ball State University, Baltimore Technology Park, Bank Of America, Barclays Financial Corp., BDBO New York, Bechtel Corp, Bell Canada, Best Buy, Black Oak Computers Inc, Blackrock Financial Management, Bloomberg Bloomberg, Brandprotect, Brookfield Asset Management,Brown Advisory, Bsnl, BT (UK searching for Denise), Cahill Gordon & Reindel, California Department Of Justice, California Education And Research Federation Network, California State University, Long Beach, Canon Usa, Carolinas, Healthcare System, Cassidy Turley Commercial Real Estate Services, Cb Richard Ellis, Cbi Connect, Cdw - Cdw Llc, Ceasars Entertainment Group, Central Methodist University, Charles Schwab & Co., Choopa, Llc, City Of Los Angeles,  Citigroup, City Of Houston, Clyde & Co Llp, Colgate-palmolive Co., Colliers Abr, Inc - Cassidy Turley, Chubb, Colt Technology Services Group Limited, Cooley Llp, Columbia University, Completel, Comporium Communications, Commercial Bank Of Africa, Comstock Park Public Schools, Conagra Foods, Concordia College, Condenast Publications, Control Risks Group Llc, Coral Graphics, Cottage Hospital, County Of Marin, County Of Suffolk, New York, Credit Suisse Group, Credit Suisse Group / Canada, Cuddy & Feder Llp, Cwie, Llc, Dale Carnegie & Associates, Inc., Data Control And Systems, Datagram, Dell, Deloitte & Touche, Delta Dental Of California, Delta Dental Plan Of Michigan, Department Of Administrative Services (Ohio), Department Of The Interior, Office Of The Secretary, Department Of Veterans Affairs, Detroit Public Schools, Dewitt Stern Group, Inc., Dod Network Information Center, Dow Jones & Company, Devry, Depaul University, Dga Security Systems, Dickstein Shapiro Llp, Discover, Financial Services, Distributed Systems Services, Do It Best Corp, Duane Morris, Dumfries, Dumfries and Galloway, United Kingdom,Edelman Pr, Emerge212, Equity Residential, Ernst & Young Llp, Esi International, Espn, Estee Lauder, European Police Office (europol), Evercore Partners Services East, Llc, Experian Revenue Assurance Test, Facebook Corporate, Factory Mutual Insurance Company, Family Dollar, Federal Aviation Administration, Federated Systems Group, Fedex Office & Print Services, Fenwick & West, Fidelity National Financial, Fifth & Pacific Cos, First American Equipment Financial, Fisher Scientific, Freshfields Bruckhaus Deringer Llp, Fujitsu Limited, Florida Department Of Management Services, Florida International University, Ford Motor Company, Fort Hays State University, Fortressitx, Free Sas, Fross Zelnick Lehrman & Zissu, P.c., GE, Genentech, Georgetown University, Gerson Lehrman Group, Godaddy.com, Llc, Gilead Sciences, Google Corporate, Goose Creek Consolidated Isd, Government Of Saskatchewan,Government Of Singapore, Graphnet Inc., Gravitas Technology, Greenberg Traurig P.a, Griffin Information Systems Limited, Group M Worldwide, Hachette Book Group, Hamilton-clermont Cooperative Assn., Harris Government Sector, Havas Worldwide Llc, Hccs - Houston Community College System, Hearst Corporation, Hewlett-packard Company, Higher Colleges Of Technology, Hill & Knowlton, Inc, Hillsborough County Aviation Authority, Hilton Hotels Corporation, Hma, Hotwire Communications, Hudson County Community College,  Hughes Hubbard & Reed Llp, Humber College, IBM Corporation, Ikon Office Solutions, Illinois Wesleyan University, Illinois Wesleyan University, Immedion, Llc, Ing Investment Management,, Intergrated Office, Internal Revenue Service, International Business Times, International Monetary Fund, Io Capital Princess, Llc, Jefferies International Limited, Jewish Board Of Family & Children 's Services, John Hancock Life Insurance Company, Johnson & Johnson, Jones Apparel Group, Jones, Day, jp Morgan Chase, Jw Michaels Co., J. Walter Thompson, Reavis & Pogue, Kabel Bw, Kaiser Foundation Health Plan, Kaye, Scholer, Fierman, Hayes, And Hudler, Hudson County Community College, Kddi Corporation, Kelley Drye & Warren Llp, King & Spalding Llp, Kirby Mcinerney Llp, Kirkland & Ellis Llp, Leaseweb Usa, Laughlin/constable, Inc, Latham Watkins, Legal Source Ls Llc, Leslie Digital Imaging Llc, Lexis-nexis, Linode Resources, Liquidnet Holdings, Lion Resources, Loeb & Troper, Cpa, Lombard Odier Asset Management, Los Angeles County Office Of Education, Loyola Marymount University, Macquarie Bank, Macquarie Holdings, Manufacturers And Traders Trust Company, Marriott International, Marsh, MasterCard, Mayer, Brown & Platt, Mcnc, Mckesson Technologies, Mdmb Law, Medex Pharmacy, Mediadata, Medimmune, Llc, Mellon Bank, Memorial Sloan-kettering Cancer Center, Mercury Radio Arts, Merck And Co, Methodist Hospital Of Memphis,Miami University, Michaels Stores, Michigan State University Federal Credit Union, Micro Graphic Info Svcs, Microsoft Corp, Middle Country Public Library, Milbank - Milbank Tweed Hadley Mccloy, Ministry Of Education Computer Center, Miox Corporation, Montclair State University, Moody's Investors Service, Morgan Stanley Group, Moses & Singer Llp, Motorola, Mount Sinai School Of Medicine, Multiverse, Munsch Hardt Kopf Harr, Museum of the City of New York, Namesco Limited, Museum Of The City Of New York, Nassau County Board Of Cooperative Education Services, Nassau County Boces, National Board Of Medical Examiners, National Chiao Tung University, Navy Network Information Center, NBC Universal, Nbs, Nbty, Nco Group, Ncs Pearson, Neuberger Berman, New Jersey Institute Of Technology, New Mexico State University, New York City Public Schools, New York Power Authority, New York Public Library, New York University, Next Jump, Nomura International Plc, Northern Michigan University, Northern Ohio Educational Computer Association, Northwood University, Nyedc, Off Campus Telecommunications, Old Republic, Onewest Bank Fsb, Openband Multimedia, Llc, Ohiohealth Corporation, Orange, Orange County - Telecommunications Department, Orange Israel, Orrick Herrington & Sutcliffe, Oshean, Oxford Networks, Paramount Pictures, Partners Healthcare System, Paul, Hastings, Janofsky & Walker Llp, Pavlov Njencom Colo, Perfect Building Maintenance, Peter-paul_verduin Pfizer, Phonoscope, Pillsbury Madison & Sutro, Pitney Bowes Plc, Plum Creek Marketing, Pluk Pluk,  Plus One Health Management, Polaris Project, Polytechnic University, Powerspace & Services, Preferred Office Products, Privax Limited, Procter & Gamble, PwC (50 locations!); Queens Public Library, Quinn Emanuel Urquhart Oliver & Hedges Llp, Qitx; R.r. Donnelley & Sons Company; r.sea; Readers Digest; Reed Smith Llp (PA); Regus Business Centers, Research In Motion; Revenue Assurance Test; Richards Kibbe & Orbe Llp; Robins, Kaplan, Miller, & Cire; Robert Bosch Gmbh, Robins, Kaplan, Miller, & Cire, Rockefeller Group Technology Solutions; Rothschild, Row 44; Royal Bank Of Canada; Rutgers University; Safra National Bank Of New York; Salesforce.com; San Diego City Schools; San Francisco Marriott Marquis; Santa Clara County Office Of Education; Sarah Lawrence College; Scholastic; Sfr; Sedwick Llp, Sharp Electronics Corporation; Shearman & Sterling; Sidley Austin Brown & Wood; Simpson Thacher & Bartlett Llp; Skadden, Arps, Slate, Meagher & Flom Llp; Social Law Library; Schnader Harrison Segal & Lewis, Sify Limited, Smoothstone, Societe Generale; Socorro Independent School District; Softbank Bb Corp; Social Security Administration, Sony Pictures Entertainment; Soros Fund Management Llc, Spherion Corporation; src Federal Holding Company, Llc; Standard Motor Products; Starwood Hotels; State Of Minnesota , State Of Montana; Stinson Morrison Hecker Llp; Straub Clinic & Hospital; Sungard Availability Services Usa; Syracuse University; Systems Research And Applications Corp; Talktalk; Tadlock Law Firm Pllc, Target Corporation , Teco Energy; Tesoro; Companies; Texas Blending & Warehousing Corp; Texas Instruments; Texas Medical Center; The Chubb Corporation; The City Of New York; The Coca-cola Company; The Heritage Foundation; The Interpublic Group Of Companies; The Jnt Association; The Limited, The Metrohealth System; The Municipal Communications Utility Of The City O (Iowa); The New York Times Company; The Richard Stockton College Of New Jersey, Tiaa-cref , Time; Toronto District School Board; Tower Group Companies; Trlg – Hq, Ttx Company; Turner Broadcasting System,  U.s. Bancorp; U.s. Bancorp, U.s. Center For Disease Control And Prevention; U.s. Environmental Protection Agency, Ungaretti & Harris, United Business Technologies, United Stationers Supply Co., University Of Arkansas, University Of Connecticut, University Of Dayton, University Of Florida, University Of Maryland, University Of New Mexico, University Of Notre Dame, University Of Texas At San Antonio, University Of Virginia, Urs Corporation, Us Department Of Defense Net, U.s. Environmental Protection Agency, United Nations, Varian Medical Systems, Viacom, Virgin, Virgin Media, Virginia Polytechnic Institute And State Univ, Virgo Penn Business Centers L, Viacom, Vivo, Virgin Media, Virginia Community College System, Volumedrive, W.w.grainger, Warrenville, Illinois, United States, Weill Cornell Medical College, Weitz & Luxenberg, Wellington Management Company, Llp, Wells Fargo & Company, West Corporation, West Publishing Corporation, White & Case Llp, Willkie, Farr & Gallagher, Widnes, Halton,, Wisdom Tree Investments, Inc., Workforce Software, Wyndham Worldwide Corporation, X--ray Optical Systems, Inc., Xerox Corporation, Xerox Corporation, Xilinx Incorporated, Yamaguchi Cable Vision Co.,ltd, Yaquinto Printing, Yon Lew, Zuckerman Spaede

Mitch Weiner Interviewed By Insider Report: "Outsourced Services With Relentless Customer and Employee Engagement – and the Pursuit of Happiness"

This “forgotten demographic” is not forgotten or overlooked by me. In fact, I was who they are.”

Good Morning Folks,

Since the early 1990s, bylines, blogs, executive biographies and recurring columns by Jeff Zbar have been published published in scores of regional and national publications and websites, including Advertising Age, Entrepreneur, Inc., and Herman Miller’s JuggleZine, Florida Trend, Writer’s Digest, the South Florida Business Journal, the South Florida Sun-Sentinel.

Jeff recently sat down with me for an extensive interview to discuss FSO's rapid growth and how we are driving towards a prosperous future with a personal, passionate and productive culture and a focus on creating jobs and career opportunities for the "hourly demographic" that others have left behind.

In the interview, I give Jeff my philosophy on the things that have made me successful having started and built three outsourcing companies, managing tens of thousands of employees in thousands of America's most recognized brands.

In the piece Jeff writes, "Once a David to corporate Goliath’s,Weiner’s promise to deliver personal, passionate and productive service has earned FSO the 24th spot on Crain’s Fast 50 list of the 50 fastest-growing privately held companies in the New York area and earned inclusion in the Inc. 500|5000 ranking of the fastest growing companies in the United States for three consecutive years.

Concludes Zbar, "Weiner’s made a career pulling these individuals, whom he calls his “Rising Stars,” from obscurity into the glow of personal success. Weiner will always be that guy in the space who cares enough to take care of the hourly employee from the middle manager down. Big companies are too big to care – to teach these employees, to embrace them, to help them create lasting careers.”

You can download and read the full interview HERE.

I very much appreciate this recognition and Jeff's taking the time to speak with customers and employees. He has accurately captured my business plan: Always improve the customer’s business – no matter what; always take care of our people, through better incentives, training and career pathing; and always deliver added value to the customer.

As the article makes clear, we've built and grown his business with an emphasis on people – the hardworking, dedicated employees who care about doing a great job for our clients. 

Know that I am personally invested and CARE about every person in our company. It is part of the personal touch that sets us a part in this industry and in business compared to most.

Believe in yourself, work hand and know that anything is possible and I will work as hard as you to ensure that all of your dreams come true.

You are all winners in my book. Shine on.

Have a GREAT Day and please send in the sun shine!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . 
“I always strive to do better today than I did yesterday.”
. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . 

Shout Out Wednesday: Clients Sing Their Praises Loud and Strong

"Kaydeon has always gone above and beyond in a time crunching matter, whether related to locating and securing a conference room, or providing a GoToMeeting, or simply providing some necessary information."

Good Morning Folks,

I hope you are having a successful start to your week. Every Wednesday I bring Kudos - Shout Outs direct from a clients praising the great work our employees are doing at their sites. Let's go!

Sean, Aiche
"Sean, thank you so much for all of your ongoing support today of the large conference today, including managing all of the visitors and deliveries, checking up on the ASCE rep we parked in Pine for a bit who was not feeling well (she appreciated it very much), providing supplemental beverages, generally checking in to make sure all is progressing well, and more."

Mailroom, Y&R
'I received the plants this morning from my mailroom. 
Your mailroom did amazing job packaging the plants. 
Please thank them for me. I cannot thank you enough for all the help with these plants." 


"I can’t say enough about how incredibly smoothly the above-mentioned went under Joann’s caring supervision. Owing only to dynamics in our own group I had prepared myself for many bumps in the road. Joann had considered them all and not only did it go off without issues it was even faster than her quick plan suggested.  I was always a huge fan, but that respect has only grown even more with this project. We are so fortunate to have Joann with us!"

Capco Team

"Thank you for another great event today. The food was delicious and everyone was really excited about it. Well done!!"

Andrea, Capco

"I wanted to thank you again for helping to get everything set up. I really appreciate it. The event went great and everyone was happy so there will most likely be more to come."

  

Kaydeon, Capco

"I just wanted to piggy-back on a recent thank you badge which I've sent to Kaydeon , and to bring her to the forefront as one of your employees. Kaydeon has always gone above and beyond to help provide assistance especially in a time crunching matter. This could be related to locating and securing a conference room, or providing a GoToMeeting, or simply providing some necessary information. Therefore, I just wanted you to know that I appreciate Kaydeon, and all the support which she provides at Capco on a daily basis. It's greatly appreciated" 

Tareek, NY Times **2 Kudos in 1 Month**

"Thank you for providing us with Tareek, he continues to represent the quality of service Ken , you and I work together to provide our customers."

James and Tareek, NY Times

"We have been asking your team, James and Tereek, to whom we could sing their praises loud and strong. They are superb."

"Lee, the person from FSO that has been handling the delivery of most of our shipped boxes to the 14th floor and 15th floor offices. His name is Tareek and he is an absolute pleasure to interact with. He has a great positive attitude every time we see him. He makes a point to end each interaction with, “Is there anything else that I can assist you with?”. Being in the hospitality business myself, his genuine hospitality really shows."

Angel, Business Operations Director

"Angel, thank you for taking the time in your busy schedule to be on site for the walk through. Your continuing display of support and commitment for your on site staff and our partnership in handling the New York Times Postal/Messenger Operations adds value to our FSO relationship."

Evelyn and Tyrone, Medimmune

"Hi Bryce, Thank you for sharing your feedback. I appreciate you taking the time to do so. I am glad to hear things are on track for your deliverables. Thanks to Evelyn and Tyrone for making it happen!!!"



Wendy, PHD
"Wendy helping us out in HR, really made a huge impact in getting us organized with our files and in a good place.  Plus she’s helped us out a lot with the new hire on boarding. What do you think?  I don’t want anyone else to feel left out and singling her out but she has been a Wow wow help."

Our job in hospitality is to make the client feel as if they are at home and create memories and experiences that want to make clients "return." It is also our job to make sure that we supply our clients with that “WOW" factor that makes them feel special. As important as it is to take care of our clients, it is equally important to take care of all of our team members. The more enthusiastic and happy our employees are at work the more productive they will be. Without the support of each team member that “WOW” factor will never be given to our clients.”

To all of our honorees, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner

Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .
"The most effective way to do it, is to do it." 
--Amelia Earhart

. . . . . . . . . .. . . . . . . . . . . . .  . . . . . . . 

ABOUT FSO:

Recognized on the Inc. 5000 list of the nation's fastest growing companies and ranked among the top 25 of New York's fastest growing privately held companies by Crain's magazine, FSO can proudly boast: 

• 98 % client retention with ZERO displacements 
• 98 % employee retention – twice the industry average 
• 300+ years of industry experience residing in its Senior Leadership Team 
• 120+ corporate support staff supporting our national footprint (HR, IT, Analysts, Subject matter experts etc) 

Led by Mitchell Weiner, the co-founder and pioneer of onsite outsourcing, FSO was created to deliver what the industry has lost sight of – and everything you deserve: 

• An outsourcing experience powered by passionate people. 
• An intimate and personal approach to service. 
• A partnership based on care, trust and mutual success. 
• Involved owners listening to your needs and proposing customized solutions. 

VIDEO:

Brief "corporate portrait" video shows who we are and what we can do for you HERE

To learn more, please contact our national direct line: 212.204.1193. 

Ted Tuesday: Margaret Heffernan- Dare to Disagree

"The truth won't set us free until we develop the skills and the moral courage to use it."

Good Morning Folks,

Good disagreement is central to progress.

Being honest and true to self is not always easy but it's more conducive to positive change.

Most people instinctively avoid conflict, but as Margaret Heffernan shows us, good disagreement is central to progress. She illustrates (sometimes counter intuitively) how the best partners aren’t echo chambers — and how great research teams, relationships and businesses allow people to deeply disagree.

The former CEO of five businesses, Margaret Heffernan explores the all-too-human thought patterns — like conflict avoidance and selective blindness — that lead managers and organizations astray.

Probably my favorite Ted talk ever. Speak truth. Because if you don't it will run over you.

Here's Margaret:

Thanks to you for listening.

Have a GREAT Day,



Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Inspire ME Friday: Our First Print Edition of the Mitch Weiner Newsletter Is Hot Off The Press

"We have great stories in the February Newsletter featuring our account wins at Voya, Nixon Peabody (the 69th largest law firm in the United States) and the competitive displacement at Medimmune."

Good Morning,

As you read this, employees at FSO sites all over the country are picking up a major Friday dose of inspiration— the hot, fresh off the press inaugural edition of the Mitch Weiner Newsletter.

The Mitch Weiner newsletter showcases all facets of FSO success. FSO is committed exceeding our client’s expectations every day in every way. From, yours truly,  our Founder & Chief Happiness Officer, through our 2,000 onsite employees, our focus is on delivering an unmatched outsourcing experience.

We’ve built this incredible business to afford opportunities for each and every one of you to shine and grow personally and professionally. 

When I look at FSO today, I see hundreds of lives transformed... people with careers, not jobs. People thriving, not just surviving. 

We provide so much to our field employees. We guide, mentor, teach, support them. We show them they are important, show them they matter, show them we care. And it is our obligation and pleasure to assist you to reach your goals. 

Here you’ll read about folks just like you, that arrived with no special skills other than a desire to learn, work hard and grow. And their careers have accelerated beyond their wildest expectation .

We have great stories in the February Newsletter featuring our account wins at Voya, Nixon Peabody (the 69th largest law firm in the United States) and the competitive displacement at Medimmune.

You'll read about the Future Leaders Program, CHO Breakfast and Messenger and Clerical Internship programs. Three of our employees rapid rise through the ranks to fulfilling their wildest dreams are profiled. And FSO's most decorated concierge shares his white glove secrets.

You also meet the winners at our recent National Awards presentation and be able to browse job opportunities for you or someone you may know.

Read the newsletter here and note this and future editions will be accessible through the top right navigation right here on MitchWeiner.com

We want to hear your thoughts. What did you like? What can be improved? And what kind of news and inspiration did we omit that could make future editions more valuable to you,

It's been a rough cold winter but as you can see from the newsletter, in our heart's it's spring every day at FSO.

Have a GREAT weekend. Everybody!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Announcing The First Ever Future Leaders Program Board

"The Future Leaders Program (FLP) was inspired and built from my care and passion to grow and develop employees into leaders."

Good Morning Folks,

The strength of FSO is our people. The Future Leaders Program (FLP) was inspired and built from my care and passion to grow and develop employees into leaders. This program will help everyone be successful.  

The FLP revolves around Leadership, Community, Teamwork, Hospitality and Personal Development.  With that all being said, I could not be more excited to share that after a long and carefully considered process, we have selected FSO’s first ever FSO FLP Board!!  No need to delay the surprise……..so a HUGE congratulations to:

President-  (Lufthansa)

Vice President-  (Y&R)

Secretary-  (PwC- Tysons)

Outreach Directors-  (CAPCO) and  (PwC- 300 Madison)

General Board Members:  Jason, Vlad, Christian, Matt and Ashleigh 

Great things are going to come from this Board and we cannot wait to see the future leaders of FSO grow every day!  If you did not apply this round, there will be another enrollment in June.  This program will make history for FSO and we want ALL leaders to be a part of Greatness!

There is so much opportunity within FSO just waiting for YOU! 

Congratulations to all the nominees.

Have a great week and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer

   

......................................................................................

POSSIBILITY:

"Give your customers the ability to do what they would want to do if only they knew it was possible.” 

.......................................................................................